Redirecting logout URLs do not log users out of Business Space

Technote (troubleshooting)


Problem(Abstract)

Redirecting logout using custom URLs does not log users out of Business Space.

Symptom

Customer is using Custom URLs to redirect logout.

Customer is using SSO.

Redirecting logout does not work.


Cause

Cookies are not being deleted.


Environment

All

Diagnosing the problem

Check if the customer is using Custom URLs to redirect logout.

Check if the customer is using SSO.

Check if cookies are being deleted.


Resolving the problem

If cookies are not being deleted, then delete the generation of cookies.

For example, if LtpaToken2 is not being deleted, then in the administrative console, go to Global Security -> single sign-on (SSO), and blank out the domain name.


Cross reference information
Segment Product Component Platform Version Edition
Business Integration IBM Business Monitor Business Space AIX, Linux, Solaris, Windows 7.5.1, 7.5

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Document information


More support for:

WebSphere Business Monitor
Business Space

Software version:

7.0.0.5

Operating system(s):

AIX, Linux, Solaris, Windows

Reference #:

1625371

Modified date:

2014-01-09

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