Creating link to Rational DOORS in RTC results in "Navigation to the webpage was cancelled" error

Technote (troubleshooting)


Problem(Abstract)

Attempts to create a link to IBM Rational DOORS in a IBM Rational Team Concert (RTC) Work Item using Microsoft Internet Explorer results in the error "Navigation to the webpage was cancelled" when the Rational DOORS Web Access server is not SSL-enabled.

Cause

If the Rational DOORS Web Access server is not SSL-enabled, Internet Explorer displays security warning. You have clicked Yes with the security warning "Do you want to view only the webpage content that was delivered securely?" from Microsoft Internet Explorer.

Environment

Microsoft Internet Explorer 8

Resolving the problem

Select No with the security warning "Do you want to view only the webpage content that was delivered securely?" from Internet Explorer. If this warning does not appear any more, close Internet Explorer and restart it, so that the warning will be displayed.

Alternatively change the following setting in Internet Options to disable the warning.



  1. Go to Tools > Internet Options in Internet Explorer

  2. Select the Security tab

  3. Click on the Internet zone icon at the top of the tab page

  4. Click the Custom Level button

  5. Change Display mixed content to Enable in the Miscellaneous section

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Document information


More support for:

Rational DOORS
Integrations: IBM

Software version:

9.3, 9.3.0.1, 9.3.0.2, 9.3.0.3, 9.3.0.4, 9.3.0.5, 9.3.0.6, 9.3.0.7, 9.4, 9.4.0.1, 9.5

Operating system(s):

Windows

Reference #:

1625320

Modified date:

2013-05-20

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