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Attempt to log into Cognos Connection CAM-AAA-0064, CAM-CRP-0157, CAM-CRP-0094. The function 'CAM_UnprotectData' failed.

Technote (troubleshooting)


Problem(Abstract)

Error received when trying to log into Cognos Connection with error messages regarding unable to decrypt the data and unable to complete a call to the cryptographic provider's unwrap.

Symptom

CAM-AAA-0064 The function 'CAM_UnprotectData' failed.

Details:

<errorDetail><errorCode>-13</errorCode><errorMessage>CAM-CRP-0157
Unable to complete a call to the cryptographic provider's unwrap
function.</errorMessage><errorStack><errorCode>-
13</errorCode><errorMessage>CAM-CRP-0094 Unable to decrypt the data.
</errorMessage></errorStack></errorDetail> 



Environment

Cognos 10.1.1

Resolving the problem

Regenerate the cryptographic keys across the whole environment.

Related information

How to Regenerate Cryptographic Keys

Document information

More support for: Cognos Business Intelligence
Install and Config

Software version: 10.1.1

Operating system(s): Windows

Reference #: 1624999

Modified date: 2013-02-08