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Unable to login to Cognos with CAM-AAA-0064 The function 'CAM_UnprotectData' failed

Technote (troubleshooting)


When attempting to login to Cognos you encouter the CAM-AAA-0064 error message.


CAM-AAA-0064 The function 'CAM_UnprotectData' failed

Resolving the problem

Regenerate the the Cryptographic keys. For details, refer to the Related Information.

Related information

Regenerate Cryptographic Keys IBM Cognos 10.2 & 10.2.1
How to Regenerate Cryptographic Keys IBM Cognos 10.2.2

Document information

More support for: Cognos Business Intelligence
Cognos Administration

Software version: 10.2, 10.2.1,, 10.2.2

Operating system(s): Windows

Reference #: 1624981

Modified date: 10 July 2017

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