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Unable to login to Cognos with CAM-AAA-0064 The function 'CAM_UnprotectData' failed

Troubleshooting


Problem

When attempting to login to Cognos you encouter the CAM-AAA-0064 error message.

Symptom

CAM-AAA-0064 The function 'CAM_UnprotectData' failed

Resolving The Problem

Regenerate the the Cryptographic keys. For details, refer to the Related Information.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Cognos Administration","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.1.1;10.2.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21624981