When I was trying to install IBM SPSS Statistics 21 to my Windows XP system, an error occurred at the beginning of the installation:
"Windows installer has encountered a problem and needs to close.
Their saved if they have not had labor data can be gone possibly lost.
Please report this problem also on Microsoft.
AppName: msiexec.exe AppVer: 4.5.6001.22159
ModName: msihnd.dll ModVer: 3.1.4001.5512 Offset: 00036935"
Resolving the problem
This is a problem with the Windows Installer application that comes with Microsoft Windows. Please reinstall the Windows Installer from the following web page:
Please download the file that is appropriate for your operating system version and platform.
Once completed, attempt to install IBM SPSS Statistics again.
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.