When I was trying to install IBM SPSS Statistics 21 to my Windows XP system, an error occurred at the beginning of the installation:
"Windows installer has encountered a problem and needs to close.
Their saved if they have not had labor data can be gone possibly lost.
Please report this problem also on Microsoft.
AppName: msiexec.exe AppVer: 4.5.6001.22159
ModName: msihnd.dll ModVer: 3.1.4001.5512 Offset: 00036935"
Resolving the problem
This is a problem with the Windows Installer application that comes with Microsoft Windows. Please reinstall the Windows Installer from the following web page:
Please download the file that is appropriate for your operating system version and platform.
Once completed, attempt to install IBM SPSS Statistics again.