IBM Support

LIPT003I The call to connect() failed. OS message=10060.

Technote (troubleshooting)


Problem(Abstract)

Sending a file with IBM Sterling Connect:Direct results in the error LIPT003I

The call to connect() failed. OS message=10060.

Addr=<IP address>;<port number>

Symptom

The statistics log file shows
CAEV LIPT 8 10060 LIPT003I SENDRECV 55
The detail record shows:
LIPT003I
The call to connect() failed. OS message=10060.
Addr=<IP address>;<port number>


Cause

This is a network problem (outside Connect:Direct)

10060 means: The connection timed out before it was completed.

Environment

Connect:Direct Windows

Diagnosing the problem

Attempt to "telnet" to the <ip address> <port> used by the C:D Server to confirm it is accessible.

Resolving the problem

Correct the IP address and port number when sending the file.

Document information

More support for: Sterling Connect:Direct
Maintenance

Software version: All

Operating system(s): Windows

Reference #: 1624886

Modified date: 2013-02-13