Unable to activate from DC Professional 6.0.1

Technote (troubleshooting)


Problem(Abstract)

Attempts to activate from DC Professional 6.0.1 results in the following errors in the ACT log:
-Invalid DPM Server: http://server_name/spssmr/dimensionnet/login
-ERROR: Exception thrown. Message: Tcp channel url must have a port number: TCP://http://server_name/spssmr/dimensionnet/login:65100/Server Source: System.Runtime.Remoting

Cause

In order to activate projects over the internet the FileManagerWebserviceUrl needs to be defined with the fully qualified machine name: exampleserver.com instead of exampleserver.


Resolving the problem

Navigate to [INSTALL_FOLDER]\IBM\SPSS\DataCollection\6\DDL\Code\Tools\VB.NET\DPM Explorer.Net and double click DPMExplorer.exe. This opens the DPM Explorer window. In the left-hand frame expand the main site entry and click the Properties entry. A list of site properties is displayed in the upper right-hand frame.
Do the following for the FileManagerWebServiceUrl properties:
• Click the property name or value.
This displays the property's value in the lower right-hand frame.
• In the lower right-hand frame, replace the machine name with the fully qualified machine name and click Apply.
This updates the entry in the upper right-hand frame.

See also the following topic in the Information Center 6.0.1:

Replacing machine names in URLs with fully qualified machine names
http://publib.boulder.ibm.com/infocenter/spssdc/v6r0m1/topic/com.spss.install_server/full_qual_machine_names.htm



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Document information


More support for:

SPSS Data Collection
Interviewer Server Administration

Software version:

6.0.1

Operating system(s):

Windows

Reference #:

1624861

Modified date:

2013-02-08

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