IBM Support What's New?

Issues when installing Notes 8.5.3 in a Non Interactive Session

Technote (troubleshooting)


When installing Lotus Notes in a non-interactive process that uses the Windows Scheduler task to launch a batch file to install Notes, it will fail with the following error:


This issue is caused by a problem with the custom install handler (oi.installhandler.jar) in the Sametime Office Integration base feature ( which is installed by default in the 8.5.3 release of Lotus Notes

The reason this does not happen 8.5.1 and 8.5.2 is that while the Sametime OI feature was included in 8.5.2, it was not installed by default, as it is within 8.5.3


Lotus Notes 8.5.3

Resolving the problem

1. Use the SYSTEM account when using the Task Scheduler as shown:

2. Add the "allusers=1" option to the command line as shown in the following example:

setup.exe /s /v"allusers=1 /l*v c:\temp\ln853install.log transforms=test.mst /qn"

Document information

More support for: IBM Notes

Software version: 8.5.3

Operating system(s): Windows

Reference #: 1624741

Modified date: 2013-03-12