The Warehouse Proxy Agent crashes soon after startup. The <InstallDirectory>/logs directory has numerous javacore*.txt files showing failures with the khdxprtj" process and OutOfMemoryError messages.
One possibility is that initialization processing requires a larger maximum heap memory size to be configured.
Diagnosing the problem
Review the <InstallDirectory>/logs directory contents, and confirm if there are javacore*.txt files. If so, confirm whether they reference the Warehouse Proxy Agent (khdxprtj process). If so, confirm whether an OutOfMemoryError is occurring.
Resolving the problem
1. Edit the <InstallDirectory>/config/hd.ini file, where <InstallDirectory> is the directory where ITM is installed (for example, /opt/IBM/ITM/config/hd.ini). Change the following line:
This sets the minimum heap size to 256 MB, and the maximum heap size to 1024 MB.
2. Restart the Warehouse Proxy Agent (itmcmd agent start hd).
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.