Technote (troubleshooting)
Problem(Abstract)
After a VMware Storage VMotion of a virtual machine, a Tivoli Storage Manager FULLVM backup is done instead of an INCREMENTAL.
Symptom
ANS9385W Error returned from VMware vStorage API for
virtual machine 'VM1' in vSphere API function __ns2__QueryChangedDiskAreas. RC=12, Detail message: SOAP 1.1 fault: "":ServerFaultCode[no subcode] "Error caused by file
/vmfs/volumes/5101ffa1-9221d4d9-1986-0010186b18f0/VM1/VM1.vmdk"
Environment
Windows or Linux VStorage backup server.
Resolving the problem
This problem has been shown to be caused by a known VMware problem that is being investigated.
http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&externalId=2035976
INCREMENTAL VM backups should continue after the FULLVM backup.
Product Alias/Synonym
TSM
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