IBM Support

Re-registering a Proventa Server for Linux 1.5.x agent in SiteProtector

Technote (FAQ)


Question

How do you re-register a Proventa Server for Linux (PSL) agent in SiteProtector?

Cause

Users may find it necessary to remove a PSL agent from the SiteProtector console and re-register it.

Answer

Use the following instructions to complete this task:

  1. Log in to the server where the agent is installed.

  2. Enter the following command to unregister the agent:

    /etc/init.d/iss-spa unregister

  3. Stop the PSL services by entering the following commands:

    /etc/init.d/proventiaserver stop
    /etc/init.d/iss-lum stop
    /etc/init.d/iss-spa stop


  4. Delete the PSL agent from the SiteProtector Console's Agent and Asset views.

  5. Delete the following files from the PSL server:
    • /opt/ISS/issSensors/proventia_server_name/policies/cml/Common/Customer Tokens/CustomerTokens1_0.xml
    • /etc/lum/hostinfo
    • /etc/lum/host-info-in-use

  6. Start the PSL services with the following commands:

    /etc/init.d/proventiaserver start
    /etc/init.d/iss-lum start
    /etc/init.d/iss-spa start
                                                   
Wait for a few minutes and the agent should appear in the SiteProtector Agent view. If it does not appear in the correct group, check for it under the Ungrouped Assets section by adding its IP range to that section.



Document information

More support for: IBM Security Host Protection
Proventia Server

Software version: 1.5.0, 1.5.2

Operating system(s): Linux

Reference #: 1624293

Modified date: 2013-02-05