IBM Support

IBM BigFix Support Center

Technote (troubleshooting)


Problem(Abstract)

IBM Bigfix Support Center

Resolving the problem

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Resources
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Getting Help

IBM BigFix Product Pages
Troubleshooting
Contacting Support
What information and data do I prepare for my case before opening a PMR with Support?

Contact Support by phone: United States | Worldwide

Contact Support via the Service Request Tool - Use this tool to quickly and accurately open a new PMR case with L2 Support directly. You will need to have an active My IBM Account and you will need to know your IBM Customer Number (ICN). Follow these instructions for creating an active My IBM Account and linking it to your ICN.

Customer's Software Support Handbook - How Support works and what to expect.

Document information

More support for: IBM BigFix Platform
General Information

Software version: All Versions

Operating system(s): Windows

Reference #: 1624185

Modified date: 2015-10-12