Problem running discovery with TSAM Extension for Network Attached Storage

Technote (troubleshooting)


Problem(Abstract)

Getting the following message when we try to run the discovery:

COPDEX040E an unexpected deployment engine exception occurred: class java.lang.noClassDefFoundError: netapp.manage.NaServer.Discovery_storage_pool(line 36)

Resolving the problem

Ensure all steps in Installation Guide are followed:
http://pic.dhe.ibm.com/infocenter/tivihelp/v55r1/index.jsp?topic=%2Fcom.
ibm.extension_for_nas_v1.0.doc%2Fadmin_guide%2Ft_installing_storage_exte
nsion.html

In particular, Steps 5f and 6:

To get the manageontap.jar Netapp SDK version 4.0 jar file, search the machine on which the Management Console is installed - you can find the jar file in the

Install_Directory\plugins\com.netapp.nmf.libraries.manageontap-1.5.0\lib

directory, or follow the procedure from
http://communities.netapp.com/docs/DOC-1152.
Copy the manageontap.jar file to the
/opt/IBM/tivoli/tpm/lwi/runtime/tpm/eclipse/plugins/NetApp/lib
directory.

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Document information


More support for:

Tivoli Service Automation Manager
TSAM Extension for Network Attached Storage

Software version:

7.2.2, 7.2.3

Operating system(s):

AIX, Linux, Windows

Reference #:

1624068

Modified date:

2014-01-20

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