TSAM Extension for Network Attached Storage failure

Technote (troubleshooting)


Problem(Abstract)

TSAM Extension for NAS is failing while attaching storage

Symptom

Workflow PMRDPADSTE failed

UnexpectedDeploymentError
Error detail; Add_IP_List_to_File_System_ACL(Line 51)
com.thinkdynamics.kanaha.dew.DeploymentException: COPDEX014E: An unexpected deployment error occurred: IP Address List is empty. provide at least one IP address.


Cause

Attribute "PMZHB_NETWORK_INTERFACE_IP_ADDRESS" of the Service Topology Node is null and not filled in with IP address of the VM as it should.


Resolving the problem

Manually fill in PMZHB_NETWORK_INTERFACE_IP_ADDRESS attribute in the Service Topology Node specifying the IP address of the VM.

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Document information


More support for:

Tivoli Service Automation Manager
TSAM Extension for Network Attached Storage

Software version:

7.2.2, 7.2.3

Operating system(s):

AIX, Linux, Windows

Reference #:

1624042

Modified date:

2014-01-08

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