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TSAM Extension for Network Attached Storage failure

Technote (troubleshooting)


Problem(Abstract)

TSAM Extension for NAS is failing while attaching storage

Symptom

Workflow PMRDPADSTE failed

UnexpectedDeploymentError
Error detail; Add_IP_List_to_File_System_ACL(Line 51)
com.thinkdynamics.kanaha.dew.DeploymentException: COPDEX014E: An unexpected deployment error occurred: IP Address List is empty. provide at least one IP address.


Cause

Attribute "PMZHB_NETWORK_INTERFACE_IP_ADDRESS" of the Service Topology Node is null and not filled in with IP address of the VM as it should.


Resolving the problem

Manually fill in PMZHB_NETWORK_INTERFACE_IP_ADDRESS attribute in the Service Topology Node specifying the IP address of the VM.

Document information

More support for: Tivoli Service Automation Manager
TSAM Extension for Network Attached Storage

Software version: 7.2.2, 7.2.3

Operating system(s): AIX, Linux, Windows

Reference #: 1624042

Modified date: 2014-12-30