IBM Support

Unable to run radshell.

Technote (troubleshooting)


Failure when running rad_radshell and other commands that require tipadmin authentication on the command line, such as


The following error seen in the trace logs:

00000018 exception W login CWWIM4512E
The password match failed.


tipadmin user in file based and objectserver repository

Resolving the problem

When the data server is installed the tipadmin user is created in the local file based user repository even if an objectserver repository is also specified. Therefore, if tipadmin is also added to the objectserver, it will fail to be authenticated because a user in WebSphere cannot exist in 2 repositories.

Remove the tipadmin user from the objectserver repository and if you have something like webtop_osresync configured, stop it from replicating the tipadmin user in the objectserver.

Document information

More support for: Tivoli Business Service Manager

Software version: 6.1, 6.1.1

Operating system(s): AIX, Linux, Solaris, Windows

Reference #: 1623712

Modified date: 2014-12-18