Troubleshooting
Problem
After applying fw0343c3c to the 10 GB Network Active Bypass (NAB), the appliance blocks all traffic after it restarts.
Symptom
After applying the update, you will see the following error on boot when connected to the local console:
No valid version information of inventory structureCause
According to the manufacturer, this error means the NAB did not map to the correct hardware during the upgrade.
Resolving The Problem
Run the following command from the local console and then restart the NAB to map the hardware correctly:
Note: The mac address in the command is an internal address and is the same on all 10 GB NAB appliances.
board_inv w n2818A-T 1 1 00:0c:bd:00:00:01 1 DS460r3Note: The mac address in the command is an internal address and is the same on all 10 GB NAB appliances.
[{"Product":{"code":"SSB2MD","label":"IBM Security Network Active Bypass"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Hardware","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"3.0","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
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Document Information
Modified date:
25 January 2021
UID
swg21623534