Modeler 15 unable to read Data Collection data.

Technote (troubleshooting)


Problem(Abstract)

Customer has Data Collection 32 bit and Modeler Client 64 bit installed on Windows 7. Working with Modeler's Data Collection Source node, unable to view the data.

Installing 64bit Data Collection Survey Reporter Developer Kit, as instructed in the IBM SPSS Modeler 15 Source, Process, and Output Nodes document, caused problems with the already installed 32bit Data Collection.

Cause

On the same machine, the 2 products should be at the same bit.

Environment

Windows 7 64bit

Modeler Client 15 64bit

Data Collection 6.0 32bit


Resolving the problem

If Modeler and Data Collection are installed on the same machine a separate installation of the Data Collection Survey Reporter Development Kit is not needed, but the two products should be at the same bit level to communicate.

To resolve, uninstall Data Collection 32bit and install Data Collection 64bit.

If unable to upgrade Data Collection, move Modeler 15 64b to a machine that does not have Data Collection 32b installed and install the 64 bit IBM SPSS Data Collection Survey Reporter available under Modeler's product downloads. Please see IBM SPSS Modeler 15 Source, Process, and Output Nodes for additional information.


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Document information


More support for:

SPSS Modeler

Software version:

15.0

Operating system(s):

Windows

Reference #:

1623390

Modified date:

2013-02-01

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