After you apply Fix Pack 4 to your WebSphere Lombardi Edition Version 7.2.0 environment, a NullPointerException is thrown when you try to access the Process Portal through the web browser.
A NullPointerException exception occurs in the following function call: SearchAPIFacadeCore.findSearchableBusinessDataAliasesForProcessInstances
Resolving the problem
There are two ways to resolve this issue. You can use a short term local fix that involves an update to a configuration file. Or, you can use a more permanent hot fix, which ensures that the issue does not occur again.
You can work around this issue by making the following configuration change:
- Locate the [WLE_INSTALL_DIR]\process-server\config\100Custom.xml file.
- Add the following XML code to the file:
- Restart the server.
Note: If you have a clustered environment, you must update the 100Custom.xml files at the cluster level and all cluster member-level 100Custom.xml files. For example, modify the following file for all node and member combinations of the Process Server cluster:
By applying APAR IC85796 to each server of your environment, this issue is resolved.