IBM Support

Remote adapter halts without error on screen during test case run

Technote (troubleshooting)


The IBM Rational Robot adapter to IBM Rational Quality Manager (RQM) vanishes from the screen during attempts to run a test case.


A wrong network name configuration causes the adapter to halt.

Resolving the problem

Consider the following steps.

  1. Verify if both the server and the client can connect to each other.

    Use the network names that you entered in the adapter and in the Shared Location field.

    You can find this field in the RQM client on page Robot Script Details.

  2. Verify if the Shared Location field is correct..

  3. Verify if the server recognises the name of the computer that hosts the Rational Robot scripts.

Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational Quality Manager Integrations: IBM Windows

Document information

More support for: Rational Robot
Integrations: IBM

Software version:

Operating system(s): Windows

Reference #: 1623322

Modified date: 01 March 2013