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The SEAS log fills up with error messages

Technote (troubleshooting)


Problem(Abstract)

The SEAS log fills up with error messages

Symptom

Intermittent problem when SEAS attempts to accept a new connection. At that point, SEAS becomes unresponsive and logs fill with the following messages:

WARN com.sterlingcommerce.component.accepter.csap.impl.AccepterImpl - Fast wakeup condition detected.
ERROR com.sterlingcommerce.component.accepter.csap.impl.AccepterImpl - Could not handle fast wakeup condition - java.lang.Error


Resolving the problem

Fix RTC336420 has been provided.
Upgrade to fix pack 2.4.1.2 or higher to apply fix.

Document information

More support for: Sterling Secure Proxy
External Authentication Server

Software version: 3.3.1

Operating system(s): Platform Independent

Reference #: 1623209

Modified date: 12 March 2013