FTP error message "user is not correct" generated on IBM sterling Connect:Express 4.3.0 for z/os

Technote (FAQ)


Question

Why is the FTP "user is not correct" error message being produced on IBM Sterling Connect:Express 4.3.0 z/os and the user cannot enter his userid?

Cause

When SRVMS1, SRVMS2 SRVMS3 are not reported in the parmlib TOM, the prompt of the user FTP is not correct and the user can not enter the "userid".

Answer

To the resolve this problem, upgrade fix pack: 4.3.0.4-Other-software-Sterling.Connect.Express-zOS-FP0004
and interim fix: 4.3.0.4-Other-software-Sterling.Connect.Express-zOS-IFP130100

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Document information


More support for:

Sterling Connect:Express

Software version:

4.3

Operating system(s):

z/OS

Reference #:

1623178

Modified date:

2013-06-27

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