IBM Support

Performance tuning on a Windows 2008 R2 and Windows 7 systems

Troubleshooting


Problem

Long time to open Planning Contributor Web Client or CAC and save prozess in Web Client.

Cause

Microsoft has incorporated a new feature "TCP Auto-Tuning".

Environment

Windows 2008 R2 and Windows 7 systems

Diagnosing The Problem

Bad performance

Resolving The Problem

Deactivate "TCP Auto-Tuning"
1. Run CMD as Administrator
2. At the command prompt, type the following command, and then press ENTER:
netsh interface tcp set global autotuninglevel=disabled
3. Exit the Command Prompt window.
4. Restart the computer

You can check the current setting with following command:
netsh interface tcp show global

Mircosoft Technote: The TCP receive window autotuning feature does not work correctly in Windows Server 2008 R2 or in Windows 7

http://support.microsoft.com/kb/983528

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4.1;8.4;10.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21622949