Troubleshooting
Problem
Long time to open Planning Contributor Web Client or CAC and save prozess in Web Client.
Cause
Microsoft has incorporated a new feature "TCP Auto-Tuning".
Environment
Windows 2008 R2 and Windows 7 systems
Diagnosing The Problem
Bad performance
Resolving The Problem
Deactivate "TCP Auto-Tuning"
1. Run CMD as Administrator
2. At the command prompt, type the following command, and then press ENTER:
netsh interface tcp set global autotuninglevel=disabled
3. Exit the Command Prompt window.
4. Restart the computer
You can check the current setting with following command:
netsh interface tcp show global
[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4.1;8.4;10.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21622949