Failures occur when running reports in dashboard with RTC, RQM and RRC after upgrading to WAS 8.0.0.5

Flash (Alert)


Abstract

This alert is meant to inform you of a known issue where running reports on the dashboard fails with CRRDV0015E errors when using IBM Rational Team Concert (RTC), Rational Quality Manager (RQM) or Rational Requirements Composer (RRC) after upgrading to IBM WebShere Application Server (WAS) 8.0.0.5.

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Refer to the following for further details:

Technote 1616615 Running reports in the dashboard results in CRRDV0015E


Work item 242945 BIRT reports and dashboard widgets are not working correctly with WAS 8.0.0.5 (242945)


RECOMMENDATIONS (updated Dec 20, 2015

This issue has been resolved in WebSphere Application Server fix packs 8.0.0.6 and 8.5.0.2

If you are unable to update WAS at this time you can update to the JDK that includes this fix, plus all the latest security fixes by applying the IFixes in Security Bulletin: WebSphere Application Server updates to IBM SDK for Java Feb 2013 CPU.

If neither of these options are available to you, then you will need to open a PMR with WebSphere Support to request a fix for your specific JDK level.

Leverage the Jazz Community

The Jazz based products have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
Refer to technote 1319600 for details and links.


Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational Quality Manager Reports 4.0, 4.0.1
Software Development Rational Requirements Composer Reporting 4.0, 4.0.1

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Document information


More support for:

Rational Team Concert
Reports

Software version:

4.0, 4.0.1

Operating system(s):

AIX, Linux, Windows

Reference #:

1622736

Modified date:

2013-12-20

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