When importing flat files, the source file is deleted

Technote (troubleshooting)


Problem(Abstract)

Import files are deleted when using "Transfer > External Data > Import from Flat File".

Symptom

Imagine a scenario where:
1. User has a folder (e.g. called C:\CSV_Imports) on the Controller Application server.
2. In Controller Configuration (under Import Directories) there is an entry for a matching folder
3. User clicks "Transfer > External Data > Import from Flat File".

4. User chooses "Import Specification", selects the relevant folder and the file

5. User clicks "Run" icon, see statistics (and no errors)
6. Afterwards, the user inspect the "CSV_Imports" folder. It is now empty.

Cause

Limitation (APAR PM79962) of early versions of Controller 10.1.1.

Resolving the problem

Upgrade to Controller 10.1.2155 or later.

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Document information


More support for:

Cognos Controller

Software version:

10.1.1

Operating system(s):

Windows

Reference #:

1622527

Modified date:

2013-04-26

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