Technote (troubleshooting)
Problem(Abstract)
Configuring the sample application from the ODWEK installation and deploying ARSWWW.CGI
with _function=logoff, results in a connection timeout error occurring.
Symptom
If the logoff value is set to 1 in the URL, the following error occurs:
The server connection has timed out. You normally need to logoff, logon and retry the operation...
Cause
The content of the CACHEDIR folder (defined in ARSWWW.INI file) needs to be cleared.
Environment
AIX 5.3
Resolving the problem
- Delete the content in the CACHEDIR folder for ODWEK that is defined in ARSWWW.INI file
- In ARSWWW.INI edit the following parameters as follows:
Set CACHESIZE to a higher value than its default value, e.g. 100 mb
Set TEMPDIR to a different location from the CACHEDIR to avoid interference with the usage of the CACHESIZE.
| Segment | Product | Component | Platform | Version | Edition |
|---|---|---|---|---|---|
| Enterprise Content Management | Content Manager OnDemand for z/OS | Server | z/OS | 8.5 |
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