IBM Support

Unable to access Decision Management (DM) or Collaboration and Deployment Services after canceling the DM component 'Claims Management' installation.

Technote (FAQ)


What needs to be done if in the middle of installing Decision Management components, such as Claims Management, we cancel the installation? Upon doing so, Collaboration and Deployment Services that is deployed into WebSphere, is unable to start.


Due to an incomplete deploy.


When installing Decision Management or applying adapters to Collaboration and Deployment Services, the final step is for C&DS to generate a new EAR file that will be deployed into the Application Server. It would appear the new EAR file was never fully created. Run a full installation of the Decision Management component to completion. This will build the necessary EAR file and deploy it properly into the Application Server.

Document information

More support for: Analytical Decision Management

Software version: 7.0

Operating system(s): Windows

Reference #: 1622461

Modified date: 22 February 2013