Technote (troubleshooting)
Problem(Abstract)
IBM Sterling Connect:Express 1.4.5 running error message ** glibc detected *** /opt/cexp/strf/tom_apm: malloc(): memory corruption: 0x095fd718
Symptom
The following errors messages are in the log file
REQUEST 01400101 REJECTED <- EUK2 SRC=0000 TRC=2077L PRC=3308
COMMUNICATION ABORTED WITH EUK2 REQ: 01400101
COMMUNICATION OPENED (I) WITH: XAP0 REQ: 01400102 PESIT TCPIP
REQUEST 01400102 SIXG TRANSFER ACCEPTED STRF 0000001847
COMMUNICATION CLOSED (I) WITH: XAP0 REQ: 01400102 PESIT TCPIP
REQUEST 01400102 NOT CREATED SRC=0000 TRC=0000L PRC=3399
COMMUNICATION OPENED (I) WITH: XAP0 REQ: 01400103 PESIT TCPIP
REQUEST 01400103 SIXG TRANSFER ACCEPTED STRF 0000001957
COMMUNICATION CLOSED (I) WITH: XAP0 REQ: 01400103 PESIT TCPIP
REQUEST 01400103 NOT CREATED SRC=0000 TRC=0000L PRC=3399
COMMUNICATION OPENED (I) WITH: XAP0 REQ: 01400104 PESIT TCPIP
REQUEST 01400104 SIX8 TRANSFER ACCEPTED STRF 0000002000
COMMUNICATION CLOSED (I) WITH: XAP0 REQ: 01400104 PESIT TCPIP
REQUEST 01400104 NOT CREATED SRC=0000 TRC=0000L PRC=3399
COMMUNICATION OPENED (I) WITH: XAP0 REQ: 01400105 PESIT TCPIP
REQUEST 01400105 SIXG TRANSFER ACCEPTED STRF 0000002005
REQUEST 01500102 ABORT <- TFP1 SRC=0000 TRC=0000L PRC=3307
COMMUNICATION CLOSED (I) WITH: TFP1 REQ: 01500102 PESIT TCPIP
COMMUNICATION OPENED (I) WITH: TFP1 REQ: 01500103 PESIT TCPIP
REQUEST 01500103 ABORT <- TFP1 SRC=0000 TRC=0000L PRC=3307
COMMUNICATION CLOSED (I) WITH: TFP1 REQ: 01500103 PESIT TCPIP
C:E TERMINATION COMPLETE
APSM050I - AUTH21 sysin key ignored, License.key used
LICENSE KEY: PESIT TCP-50-sessions API
NO CONTROL ON REQUESTOR STRF COUNT
C:E INITIALIZATION COMPLETE V145-1 RUN=(H)
C:E TERMINATION COMPLETE
APSM050I - AUTH21 sysin key ignored, License.key used
LICENSE KEY: PESIT TCP-50-sessions API
NO CONTROL ON REQUESTOR STRF COUNT
C:E INITIALIZATION COMPLETE V145-1 RUN=(H)
LARGE FILE (>2Gbytes) SUPPORT AVAILABLE
NOT RESTARTABLE SRC=0000 TRC=2028L PRC=0000
REQUEST 01400112 NOT RESTARTABLE SRC=0000 TRC=2028L PRC=0000
COMMUNICATION OPENED (I) WITH: TFP1 REQ: 01500119 PESIT TCPIP
REQUEST 01500119 ABORT <- TFP1 SRC=0000 TRC=0000L PRC=3307
COMMUNICATION CLOSED (I) WITH: TFP1 REQ: 01500119 PESIT TCPIP
COMMUNICATION OPENED (I) WITH: TFP1 REQ: 01500120 PESIT TCPIP
REQUEST 01500120 ABORT <- TFP1 SRC=0000 TRC=0000L PRC=3307
COMMUNICATION CLOSED (I) WITH: TFP1 REQ: 01500120 PESIT TCPIP
COMMUNICATION OPENED (I) WITH: TFP1 REQ: 01500121 PESIT TCPIP
REQUEST 01500121 ABORT <- TFP1 SRC=0000 TRC=0000L PRC=3307
COMMUNICATION CLOSED (I) WITH: TFP1 REQ: 01500121 PESIT TCPIP
COMMUNICATION OPENED (I) WITH: TFP1 REQ: 01500122 PESIT TCPIP
REQUEST 01500122 ABORT <- TFP1 SRC=0000 TRC=0000L PRC=3307
COMMUNICATION CLOSED (I) WITH: TFP1 REQ: 01500122 PESIT TCPIP
COMMUNICATION OPENED (I) WITH: TFP1 REQ: 01500123 PESIT TCPIP
REQUEST 01500123 ABORT <- TFP1 SRC=0000 TRC=0000L PRC=3307
COMMUNICATION CLOSED (I) WITH: TFP1 REQ: 01500123 PESIT TCPIP
COMMUNICATION OPENED (I) WITH: TFP1 REQ: 01500124 PESIT TCPIP
REQUEST 01500124 ABORT <- TFP1 SRC=0000 TRC=0000L PRC=3307
COMMUNICATION CLOSED (I) WITH: TFP1 REQ: 01500124 PESIT TCPIP
COMMUNICATION OPENED (I) WITH: TFP1 REQ: 01500125 PESIT TCPIP
REQUEST 01500125 ABORT <- TFP1 SRC=0000 TRC=0000L PRC=3307
COMMUNICATION CLOSED (I) WITH: TFP1 REQ: 01500125 PESIT TCPIP
COMMUNICATION OPENED (I) WITH: TFP1 REQ: 01500126 PESIT TCPIP
REQUEST 01500126 ABORT <- TFP1 SRC=0000 TRC=0000L PRC=3307
COMMUNICATION CLOSED (I) WITH: TFP1 REQ: 01500126 PESIT TCPIP
COMMUNICATION OPENED (I) WITH: EUK2 REQ: 01500127 PESIT TCPIP
REQUEST 01500127 FPGMF TRANSFER ACCEPTED STRF 0000021020
COMMUNICATION CLOSED (I) WITH: EUK2 REQ: 01500127 PESIT TCPIP
REQUEST 01500127 NOT CREATED SRC=0000 TRC=0000L PRC=3399
COMMUNICATION OPENED (I) WITH: EUK2 REQ: 01500128 PESIT TCPIP
REQUEST 01500128 FPGMB TRANSFER ACCEPTED STRF 0000021022
COMMUNICATION CLOSED (I) WITH: EUK2 REQ: 01500128 PESIT TCPIP
REQUEST 01500128 NOT CREATED SRC=0000 TRC=0000L PRC=3399
-bash-3.2$ *** glibc detected *** /opt/cexp/strf/tom_apm: malloc(): memory corruption: 0x095fd718 ***
Cause
IBM Sterling Connect:Express 1.4.5 Unix memory problems, need to upgrade to 1.5.0 supported version
Environment
IBM Sterling Connect:Express 1.4.5 Unix on Red Hat Enterprise Linux 5.3
Resolving the problem
Before upgrading to IBM Connect:Express 1.5.0, please restart IBM Sterling Connect:Express before the upgrade and restart the production.
- stop Connect:express if it is runing
- rm $TOM_DIR/config/RENC.* (copy them on a temp directory)
- start the shell name reinit_base.sh
- rm $TOM_DIR/config/LOG
- rm $TOM_DIR/syn/*
- start the shell purge_queue.sh
- change on the $TOM_DIR/config/sysin file
STRACE=0 (if this value was 1)
RBUILD=0
STRFRN=10
move $TOM_DIR/config/RTAB to a temporary folder
move $TOM_DIR/config/RPRE to a temporary folder
copy $TOM_DIR/config/BASE/RTAB to $TOM_DIR/config
copy $TOM_DIR/config/BASE/RPRE to $TOM_DIR/config
and restart IBM Sterling Connect:Express.
Then upgrade to IBM Sterling Connect:Express 1.5.0
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