Reporter Server fails to connect

Technote (troubleshooting)


Problem(Abstract)

The Reporter Server is unable to connect to the repository

Symptom

Error: Connection Fail.

GRSqlWkr 0 failed to login to ODBC_MSSQL as repository_two
will try again after 30 sec



Resolving the problem

Take a look at the odbc.ini file. Add the ServiceName and tnsnames.ora to the odbc.ini file and restart Reporter.

Related information

Other possible resolutions

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Document information


More support for:

Tivoli Netcool/Reporter

Software version:

2.1, 2.2

Operating system(s):

Linux

Software edition:

All Editions

Reference #:

1622353

Modified date:

2013-01-25

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