7.5 Upgrade - java.lang.StackOverflowError in V7501_37

Technote (troubleshooting)


Problem(Abstract)

Maximo updatedb fails during upgrade to 7.5. Updatedb log shows
Calling the class : psdi.script.en.V7501_37
commit
;
java.lang.StackOverflowError
at java.lang.StringCoding.getDecoder(StringCoding.java:384)

Resolving the problem

This error can be caused by a cyclic setting of the supervisor entry in the PERSON table.

Person records must not be set with supervisor set to themselves.

Run this SQL to locate the records in error and correct them.

select PERSONID, SUPERVISOR from PERSON where PERSONID=SUPERVISOR

Note - Beginning with Maximo 6.0 Patch 04 and Maximo 7 a Warning is displayed when a Person record is saved and they are their own Supervisor.


Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management IBM SmartCloud Control Desk

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Document information


More support for:

IBM Maximo Asset Management

Software version:

7.1, 7.1.1, 7.5

Operating system(s):

Platform Independent

Reference #:

1622275

Modified date:

2014-12-16

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