Technote (troubleshooting)
Problem(Abstract)
Maximo updatedb fails during upgrade to 7.5. Updatedb log shows
Calling the class : psdi.script.en.V7501_37
commit
;
java.lang.StackOverflowError
at java.lang.StringCoding.getDecoder(StringCoding.java:384)
Resolving the problem
This error can be caused by a cyclic setting of the supervisor entry in the PERSON table.
Person records must not be set with supervisor set to themselves.
Run this SQL to locate the records in error and correct them.
select PERSONID, SUPERVISOR from PERSON where PERSONID=SUPERVISOR
Note - Beginning with Maximo 6.0 Patch 04 and Maximo 7 a Warning is displayed when a Person record is saved and they are their own Supervisor.
| Segment | Product | Component | Platform | Version | Edition |
|---|---|---|---|---|---|
| Systems and Asset Management | IBM SmartCloud Control Desk |
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