Error ECO2044E when attempting to Launch either the native or non-tme console

Technote (troubleshooting)


Problem(Abstract)

When trying to launch the TEC console from the AIX server or from
within TEPS, getting this error:

ECO2044E: The RDBMS can not be reached.

Diagnosing the problem

Start the tec console in diagnostic mode with the following command:

tec_console -d ALL -o <output file>

Reviewing the resulting 'output file', the following error is logged:
2013/01/11 10:18:21 [TivoliEn] [Constructo] Constructor for class com.tivoli.tec.util.db.DBService called.
2013/01/11 10:18:21 [TivoliEn] [Method Ent] >> Method com.tivoli.tec.util.db.DBService() of class com.tivoli.tec.util.db.DBService entered.
2013/01/11 10:18:21 [TivoliEn] [Method Ent] >> Method connect of class com.tivoli.tec.util.db.DBService entered.
2013/01/11 10:18:22 [TivoliEn] [Method Ent] >> Method handleException of class com.tivoli.tec.util.db.DBService entered.
com.tivoli.framework.runtime.ExNoImplement vmcid: 0x0 minor code: 32 completed: No
2013/01/11 10:18:22 [TivoliEn] [Debug ] ++ nullcom.tivoli.framework.runtime.ExNoImplement vmcid: 0x0 minor code: 32 completed: No
com.tivoli.framework.runtime.ExNoImplement vmcid: 0x0 minor code: 32 completed: No
at com.tivoli.framework.runtime.ClassicComm.getException(ClassicComm.java:630)
at com.tivoli.framework.runtime.ClassicComm.objcall(ClassicComm.java:152)
at com.tivoli.framework.runtime.Representative.invoke(Representative.java:98)
at com.tivoli.framework.runtime.TivObjectImpl.__invoke(TivObjectImpl.java:26)
at com.tivoli.framework.TMF_bdt._serviceStub.query(_serviceStub.java:43)
at com.tivoli.framework.TMF_Gateway._GatewayStub.query(_GatewayStub.java:1946)
at com.tivoli.framework.bdt.BdtServiceParameters.setServiceParameters(BdtServiceParameters.java:111)
at com.tivoli.framework.bdt.BdtServiceParameters.<init>(BdtServiceParameters.java:35)
at com.tivoli.framework.bdt.SinglePortBdt.createBdtChannel(SinglePortBdt.java:84)
at com.tivoli.framework.bdt.SinglePortBdt.<init>(SinglePortBdt.java:51)
at com.tivoli.framework.bdt.BdtFactory.setBdtImplementation(BdtFactory.java:32)
at com.tivoli.framework.bdt.BdtFactory.getBdtImplementation(BdtFactory.java:56)
at com.tivoli.framework.iom.iom.<init>(iom.java:50)
at com.tivoli.rim.RIM_Session.connect(RIM_Session.java:282)
at com.tivoli.tec.util.db.DBService.connect(DBService.java:1171)
at com.tivoli.tec.util.db.DBService.<init>(DBService.java:152)
at com.tivoli.tec.util.db.DBService.getInstance(DBService.java:184)
at com.tivoli.tec.console.ResourceDBStorage.getService(ResourceDBStorage.java:1065)
at com.tivoli.tec.console.ResourceDBStorage.readResources(ResourceDBStorage.java:318)
at com.tivoli.tec.console.ResourceDBStorage.readResources(ResourceDBStorage.java:259)
at com.tivoli.tec.console.ResourceDBStorage.getOperator(ResourceDBStorage.java:627)
at com.tivoli.tec.console.EnterpriseConsoleLauncher.initTecConsole(EnterpriseConsoleLauncher.java:300)
at com.tivoli.tec.console.LauncherThread.run(LauncherThread.java:58)

Resolving the problem

Since the error has to do with BDT, issue the following commands:

1. On the IBM Tivoli Enterprise Console Server on which you are logged in, set the 'single_port_bdt' and 'set_iom_by_name' Tivoli Management Framework settings to TRUE by running the following commands on the IBM Tivoli Enterprise Console Server:

odadmin single_port_bdt TRUE all

odadmin set_iom_by_name TRUE all

2. Run the following command to recycle the object dispatchers:

odadmin reexec all


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Document information


More support for:

Tivoli Enterprise Console

Software version:

3.9

Operating system(s):

AIX

Reference #:

1622243

Modified date:

2013-01-21

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