Technote (FAQ)
Question
Getting "General transport failure" and "http failure code 404" in relay logs for opsite
Cause
The Relay log shows the following types of gather errors for opsites
Id: 6 Date: Fri, 11 Jan 2013 16:33:00 +0000
Url: http://bigfix:52311/cgi-bin/bfgather.exe/opsite110
Error Message: 6: GetURL failure on
http://bigfix:52311/cgi-bin/bfenterprise/besgathermirror.exe?url=http://bigfix:52311/cgi-bin/bfgather.exe/opsite110&ManyVersionSHA1=da39a3ee5e6b4b0d3255bfef95601890afd80709&Expect404Flag=true&Time=1357921974: General transport failure.
'http://bigfix:52311/cgi-bin/bfenterprise/besgathermirror.exe?url=http:
//bigfix:52311/cgi-bin/bfgather.exe/opsite110&ManyVersionSHA1=da39a3ee5e6b4b0d3255bfef95601890afd80709&Expect404Flag=true&Time=1357921974' http failure code 404
This is caused by having defined a BES Console operator that is subscribed to computers but has not issued any actions yet (ie. content to its opsite).
Answer
Either
1) login as that operator (refer to technote
http://www.ibm.com/support/docview.wss?uid=swg21620356
How to correlate opsites to a BES Console operators
to find out the BES Console userid that correlates to the opsite number)
then submit a blank custom action.
OR
2) if the BES Console operator is no longer needed, remove it.
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