Technote (troubleshooting)
Problem(Abstract)
ITM LZ agent failing to export data with "failed in createRouteRequest, Status = 8" error in log.
Cause
RTEMS protocol configuration
Diagnosing the problem
The agent connects to a RTEMS on which the WPA was also running. The agent log shows this:
(50BF7ADF.0000-F:kdcc1sr.c,566,"rpc__sar") Endpoint unresponsive:
"ip.spipe:#<ip address of WPA>:0", 1C010001:1DE0000F, 210, 100(3),
FFFF/6, d65200:1.1.1.10, tms_ctbs6
Note the port shown is 0. In this environment, the WPA was listening on 65100.
Other log entries:
(50BF7FE0.0005-F:khdxdacl.cpp,843,"resolveServerUsingLB") Looking up
annotation "<RTEMS name>": 18
(50BF7FE0.0006-F:khdxrpca.cpp,140,"CTRPCAddress__sock_constr") New
object contents: name=ip.spipe:#<ip addr of RTEMS/WPA>[0], socklen=18, port=0,
family=66
(50BF7FE0.0007-F:khdxdacl.cpp,843,"resolveServerUsingLB") Looking up
annotation "Candle_Warehouse_Proxy": 18
(50BF7FE0.0008-F:khdxrpca.cpp,376,"GetNextSocket") Returning
len=18,name=(ip.spipe:#<ip addr of RTEMS/WPA>[0]),family=66,new handle=FE6AED0
(50BF7FE0.0009-F:khdxdacl.cpp,2573,"bindServer") New rpc handle bound to
ip.spipe:#<ip addr of RTEMS/WPA>[0], handle 0xFE6B320
*Note: actual ip address and name were removed from above log extracts
Resolving the problem
The RTEMS configuration had been modified at some time earlier. Although this environment was set to use ip.spipe as the primary protocol, KDC_FAMILIES contained
"ip.pipe port:1918 ip use:n ip.spipe use:n sna use:n"
which meant that ip.spipe was not to be used. Correcting this misconfiguration resolved the problem.
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.