PGP Unpackage Service error "Expected file to collect does not exist"

Technote (troubleshooting)


Problem(Abstract)

PGP Unpackage Service throws error on CmdLine2Thread "Expected file to collect does not exist"

Symptom

Following upgrade to SI 5.2.4, the PGP Unpackage Service throws error on CmdLine2Thread "Expected file to collect does not exist" even though the file is present in the specified directory

Exception in CmdLine2Thread
Expected file to collect does not exist: C:\Windows\Temp\MyFile.txt.pgp.asc


Cause

Incorrect PGP Server Profile configuration

Resolving the problem

From the Administration Menu, select Trading Partner > PGP > PGP Server Manager.
Review and correct the installation path information defined in the relevant PGP Server Profile parameters

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Document information


More support for:

Sterling B2B Integrator
Adapters

Software version:

5.2, 5.2.4

Operating system(s):

All

Reference #:

1622079

Modified date:

2013-01-11

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