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Workaround to run Health Center with Oracle JRE on IBM Support Assistant Team Server

Technote (troubleshooting)


This document explains how to run the IBM Monitoring and Diagnostic Tools for Java - Health Center version 2.x and 3.x running on an Oracle JRE with IBM Support Assistant Team Server 5.0.


When IBM Support Assistant Team Server launches the Health Center via Java Web Start into an Oracle JRE, the tool fails to connect to health center agents running in IBM JVMs.

Resolving the problem

You can work around the problem by changing the transport protocol the health center agent uses to communicate with Java applications. To change the transport protocol set the following argument on any IBM JVMs the Health Center will monitor.


For more information see Configuring the Health Center agent.

Related information

IBM Monitoring and Diagnostic Tools
Diagnostic Tools for IBM Support Assistant Team Server
IBM Support Assistant Community on developerWorks
IBM Support Assistant Forum

Cross reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Debugging Tools

Document information

More support for: IBM Support Assistant
Troubleshooting Tools

Software version: 5.0, 5.0.1,

Operating system(s): Linux, Windows

Software edition: TeamServer

Reference #: 1622012

Modified date: 05 December 2014

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