Workaround to run Health Center with Oracle JRE on IBM Support Assistant 5

Technote (troubleshooting)


Problem(Abstract)

This document explains how to run the IBM Monitoring and Diagnostic Tools for Java - Health Center version 2.x Desktop Edition running on an Oracle JRE with IBM Support Assistant 5.0.

Symptom

When IBM Support Assistant 5.0 launches the Health Center via Java Web Start into an Oracle JRE, the tool fails to connect to health center agents running in IBM JVMs.


Resolving the problem

You can work around the problem by changing the transport protocol the health center agent uses to communicate with Java applications. To change the transport protocol set the following argument on any IBM JVMs the Health Center will monitor.

-Xhealthcenter:transport=jrmp

For more information see Configuring the Health Center agent.

Related information

IBM Monitoring and Diagnostic Tools for Java
Problem Determination Tools in IBM Support Assistant 5


Cross reference information
Segment Product Component Platform Version Edition
Application Servers Runtimes for Java Technology Debugging Tools

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Document information


More support for:

IBM Support Assistant
Tool Add-ons

Software version:

5.0

Operating system(s):

Linux, Windows

Reference #:

1622012

Modified date:

2013-01-09

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