IBM Support

Workaround to run Health Center with Oracle JRE on IBM Support Assistant Team Server

Troubleshooting


Problem

This document explains how to run the IBM Monitoring and Diagnostic Tools for Java - Health Center version 2.x and 3.x running on an Oracle JRE with IBM Support Assistant Team Server 5.0.

Symptom

When IBM Support Assistant Team Server launches the Health Center via Java Web Start into an Oracle JRE, the tool fails to connect to health center agents running in IBM JVMs.

Resolving The Problem

You can work around the problem by changing the transport protocol the health center agent uses to communicate with Java applications. To change the transport protocol set the following argument on any IBM JVMs the Health Center will monitor.

-Xhealthcenter:transport=jrmp

For more information see Configuring the Health Center agent.

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Document Information

Modified date:
15 June 2018

UID

swg21622012

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