IBM Support

Personal contacts are archived when the mail file is archived

Technote (troubleshooting)


When a user or delegated user creates a contact within the mail file, the contact is later archived. The ProtectFromArchive, $NoPurge and ExcludeFromView fields are not being saved to the document when contacts are created in the mail file. These fields are generated on contacts in the local names.nsf Contacts lists.

Resolving the problem

This problem was reported to Quality Engineering as SPR# PBAO7NKL2X and is resolved in 9.0.

Workarounds are to create an agent to include these fields and manually run the agent when creating contacts within the mail file or to create contacts in the local names.nsf.

Document information

More support for: IBM Notes

Software version: 8.5, 8.5.3

Operating system(s): Linux, OS X, Windows

Reference #: 1621998

Modified date: 14 October 2014