IV23518: CHANGE THE 'BAD PASSWORD' DETECTOR IN LMC TO BE CASE INSENSITIVE

Technote (troubleshooting)


Problem

IV23518: CHANGE THE 'BAD PASSWORD' DETECTOR IN LMC TO BE CASE INSENSITIVE

Resolving the problem


To determine whether this APAR is fixed in your version of Lotus Mobile Connect, or to obtain the latest recommended maintenance, refer to: http://www-01.ibm.com/support/docview.wss?uid=swg27020327

Problem Summary
----------------------------------------------------------------------------------
****************************************************************
* USERS AFFECTED: Connection Manager, HTTP Access Services     *
*                 users.                                       *
****************************************************************
* PROBLEM DESCRIPTION: Case sensitivity issue in the bad       *
*                      password cache subsystem.               *
****************************************************************
* RECOMMENDATION: Update to FIXTEST or 6.1.5.                  *
****************************************************************
Added CIS (case insensitivity) support to the repetitive bad
password detection subsystem.

Problem Conclusion
----------------------------------------------------------------------------------
A formal fix for this problem will be
included in all product releases AFTER
6.1.4. For the 6.1.4 release a temporary fix
may be obtained from the IBM Mobile
Connect Support Center. To obtain this
APAR fix first check the List of Fixes to
determine which build level the fix is
included with. Secondly, check the IBM
Mobile Connect Recommended Maintenance
page for the latest available build for the
product.
If the APAR you seek is not available in the
latest published Mobile Connect build you
may visit the IBM Mobile Connect On-line
Support Center at http://www-947.ibm.com
/support/entry/portal/overview/software/
lotus/ibm_mobile_connect or open a new PMR
by visting the ('Service Requests and PMRs')
page on the support site. If you need to reach
IBM Support in the U.S. call 1-800-IBM-SERV.
For Support outside of the U.S. please visit the
IBM Contacts page at
http://www.ibm.com/planetwide/ to find the
direct dial support number for your
location.

Error Description
----------------------------------------------------------------------------------
Error Description
Lotus Mobile Connect 6.1.4

There has been a report where, in some cases, end user's
logging in will be failed and it looks like the problem is
related to the case of the user account which is entered. The
problem is not reported to affect all of the user base, but LMC
development feels that they could change the bad password
detector to be case insensitive to address the problem.

Local Fix
----------------------------------------------------------------------------------
Local Fix
Try alternate case for user account



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Document information


More support for:

IBM Mobile Connect

Software version:

6.1.4

Operating system(s):

AIX, Linux, Solaris, Windows

Reference #:

1621965

Modified date:

2013-01-09

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