Technote (FAQ)
Question
How to enable detailed logging level or dynamical tracing on Tivoli Security Information and Event Manager Agent or Server ?
Cause
If the cause of the problem cannot be determined in sufficient detail from the log files, then it may be useful to temporarily turn on generation of additional log messages, through Dynamical Tracing.
Answer
The various components of TSIEM write messages to their respective log files, and checking them should provide insight into the cause of the problem.
On a TSIEM server installed in the default directory, these log files can be found in :
- <drive>:\ibm\tsiem\sim\server\log directory for Windows
- /opt/IBM/tsiem/sim/server/log for AIX
- /opt/ibm/tsiem/sim/server/log for Linux
On a TSIEM agent installed in the default directory, these log files can be found in:
- <drive>:\ibm\tsiem\sim\actuator\log directory for Windows
- /opt/IBM/tsiem/actuator/log for AIX, Solaris and HPUX
Dynamical Tracing is a mechanism by which you can choose at any time to switch the logging of some components of TSIEM between the default mode and a considerably more verbose mode.
Dynamical Tracing is available for the components listed in the following table. The “On Server” and “On Agent” columns of the table show whether the component occurs on a server system or on an agent system, respectively.
|
Component
|
Log File
|
On Server
|
On Agent
|
|
bbbin
|
bbbin.log
|
yes
|
no
|
|
auditctl
|
auditctl.log
|
yes
|
no
|
|
agent
|
agent.log / client.log / CeSystemLog / cesystem.log
|
yes
|
yes
|
|
actuator
|
actuatorXXX.log
|
yes
|
yes
|
|
bart
|
bart.log
|
yes
|
no
|
- <drive>:\ibm\tsiem\sim\server\run\tracing for Windows
- /opt/IBM/tsiem/sim/server/run/tracing for AIX
- /opt/ibm/tsiem/sim/server/run/tracing for Linux
On a default install of TSIEM agent, the full path to the tracing file is below :
- <drive>:\ibm\tsiem\sim\actuator\run\tracing for Windows
- /opt/IBM/tsiem/actuator/run/tracing for AIX, Solaris and HPUX
To turn on more-verbose logging for a component, add a line like the following to the tracing file:
component=yes
where component stands for the name of the component from the above table. To turn off more-verbose logging for a component, add a line like the following to the tracing file:
component=no
If you remove the line completely, then the logging by that component reverts to its default state. (This means that dynamically tracing is turned off by default, but the software itself may decide to turn it on for some time)
There can be more than 1 line in the tracing file, with each line corresponding to the logging level of a unique component name.
Each of these components checks the tracing file once a minute to see if it is supposed to change the verbosity of its logging, so any relevant change you make to the tracing file should result in a change in the logging behavior within one minute.
For some of these components, the verbose method of logging is very verbose indeed, so we do not recommend that you select verbose logging all the time but only turn them on when indicated by Support team.
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