Technote (troubleshooting)
Problem(Abstract)
Adapter receives an error when trying to process an event in the event table for a large order.
Symptom
The following error is received when the Adapter tries to process an event in the event table for a large order:
OMRPC Request xxx on connection xxx was abandoned after 600133 ms
because it timed out. (SBL-JCA-317)
Cause
The siebel.conmgr.txtimeout property indicates the transaction timeout in milliseconds. By default it is set to 600000 = 10 minutes.
Resolving the problem
Create a siebel.properties file and set siebel.conmgr.txtimeout to a higher value. Refer to the following document for details:
http://www.ibm.com/support/docview.wss?uid=swg21366662
Then add siebel.properties to the Seibel Adapter, such as CWSiebel.jar if you are not changing the name of the default Siebel Adapter.
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