GINA conflict with ThinkPad fingerprint software

Technote (troubleshooting)


On a ThinkPad PC with a built-in fingerprint reader during startup or logoff the system crashes


The ThinkPad ThinkVantage fingerprint GINA (vrlogin.dll) conflicts with EnGINA.

Diagnosing the problem

Check the value of the ISAM ESSO Registry Key PrevGina in the HKEY_LOCAL_MACHINE\SOFTWARE\Encentuate registry Hive.

If the PrevGina is set to vrlogin.dll, change the value to a null string

Related information

ThinkVantage Gina Conflict

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Document information

More support for:

IBM Security Access Manager for Enterprise Single Sign-On

Software version:

8.1, 8.2

Operating system(s):

Windows XP

Reference #:


Modified date:


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