Navigation to the webpage was canceled when viewing information from help

Technote (troubleshooting)


Problem(Abstract)

Navigation to the webpage was canceled when viewing information from help

Symptom

Navigation to the webpage was canceled when viewing information from help


Cause

This help file does not have proper access to open by itself.

Environment

Windows 2008

Resolving the problem




  1. Go to GENSRVNT\bin directory.
  2. Open each .chm file one at a time.
  3. If a security warning appears make sure you uncheck "Always ask before opening this kind of file check box"
  4. Click OK
  5. Repeat for all .chm files inside the GENSRVNT\bin directory

Product Alias/Synonym

GSW

Rate this page:

(0 users)Average rating

Document information


More support for:

Sterling Gentran:Server for Microsoft Windows
Mapping and Translation

Software version:

5.3, 5.3.1

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1620761

Modified date:

2012-12-19

Translate my page

Machine Translation

Content navigation