ITCAM4Tx - kfcm120 generates ./tmaitm6/wrm/<platform>/core files

Technote (troubleshooting)


Using Web Response Time (WRT) agent on Unix system, kfcm120 process generates core files


<ITM_HOME>/tmaitm6/wrm/<platform>/core files are generated.


WRT on Unix system

Diagnosing the problem

Use "gdb" or "dbx" tool, or similar, and collect the 'backtrace' on the system where the core files reside, can help to troubleshoot such issue.

Resolving the problem

- Check and install possibly latest fixpack/ IF so to obtain latest version of WRT agent, as such fixpack/IF may contain APAR fixes for kfcm120 crash symptom.

see RT version 7.3 fixes available :

- If the problem still persists, collect the backtrace for further analysis :
run "gdb" command on the machine on which the crash occurred, and then send to IBM support the backtrace.

example :
# gdb -e <full path to>/kfcm120 -c <full path to>/core<.pid>

(gdb) bt

The output of the bt command will provide the backtrace.

For reference, see technote below, that gives extra details on use of gdb, dbx, etc for Unix platforms:

Product Alias/Synonym

itcam itcam4tx itcamfortransactions web response monitor

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Document information

More support for:

Tivoli Composite Application Manager for Transactions

Software version:

7.1, 7.2, 7.3

Operating system(s):

AIX, AIX 6.1, AIX 64bit, HP-UX, Linux, Solaris

Reference #:


Modified date:


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