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IBM Support Portal Adviser BETA – Requesting Your Input


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Abstract

The IBM Support Portal Adviser (SPA) is a search tool designed to help customers resolve issues they may have using IBM products.

Content

The SPA allows users to use natural language text searches against multiple sources and asks refinement questions along the way to better structure the query. You can provide feedback or take a survey to help the SPA team improve your experience. To-date, feedback received has resulted in major usability changes.

For more information on the SPA and how to use it, see the IBM Support Portal Advisor BETA article in the December issue of Business Analytics Supportlink.


Cross reference information
Segment Product Component Platform Version Edition
Business Analytics SPSS Statistics 21.0, 20.0, 19.0

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Copyright and trademark information

IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

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Document information

Cognos TM1


Software version:
9.5, 9.5.1, 9.5.2, 10.1.0, 10.1.1


Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows


Reference #:
1620596


Modified date:
2012-12-14

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