IBM Support Portal Adviser BETA – Requesting Your Input

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Abstract

The IBM Support Portal Adviser (SPA) is a search tool designed to help customers resolve issues they may have using IBM products.

Content

The SPA allows users to use natural language text searches against multiple sources and asks refinement questions along the way to better structure the query. You can provide feedback or take a survey to help the SPA team improve your experience. To-date, feedback received has resulted in major usability changes.

For more information on the SPA and how to use it, see the IBM Support Portal Advisor BETA article in the December issue of Business Analytics Supportlink.


Cross reference information
Segment Product Component Platform Version Edition
Business Analytics SPSS Statistics 21.0, 20.0, 19.0

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Document information


More support for:

Cognos TM1

Software version:

9.5, 9.5.1, 9.5.2, 10.1.0, 10.1.1

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1620596

Modified date:

2012-12-14

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