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Accessing a module in IBM ERM DOORS results in "Error while parsing file... expecting index" error

Troubleshooting


Problem

Attempts to access a module in IBM Engineering Requirements Management DOORS results in the error "Error while parsing file... expecting index".

Symptom

When you try to open a module in DOORS you will get the following error:

DOORS report
Error while parsing file '/v6data/e0/20/m00002dee.mod/views/views.ix' at line 1: expecting index


Error screen:

Cause

While accessing a DOORS module's views index file (views.ixc) is read during a module open operation. If the views.ixc file is corrupt, it prevents accessing the module.

Resolving The Problem

To resolve this, you will have to rename the views.ixb file to views.ixc. Apply the following steps:

  1. Stop the DOORS database server
     
  2. In the directory specified in the error, search for the file views.ixc. This is the current version
     
  3. Rename the current version of the problem file views.ixc to views.bak
     
  4. Make a copy of the backup version of the file views.ixb and rename the copy so that it has the current name i.e., views.ixc

    Note: The name should be identical to the backup version except that the very last letter in the file extension b in the suffix should be changed to c.

    Example: views.ixb becomes views.ixc
     
  5. Start the DOORS server

    The DOORS Module will be opened without the above mentioned error.

Related Information

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000L3D6AAK","label":"ERM DOORS"},{"code":"a8m50000000Cim7AAC","label":"ERM DOORS-\u003EAccessibility"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

Document Information

Modified date:
26 March 2024

UID

swg21620562