ITCAM4Tx 7.20 No robotic data in TEP after running RRobot script

No data in TEP robotic "Transactions" or "Applications" workspace, although "Robotic Script Playback Status" workspace is showing playback occurred and complete; C:\IBM\ITM\TMAITM6\arm\log\kt6 directory contains arm .dat files with data;

Known issue with 07.20.01 or 07.20.02 environment; ARM libraries are out of date for Rational ROBOT.

Rational Robot V7.0.2, ITCAM for Tx Robotic Response Time ('t6') agent version 07.20.01 or V07.20.02

- Install ITCAM for Tx v7.2 fixpack0003,
refer to : http://www-01.ibm.com/support/docview.wss?uid=isg400000682
for installing RT 7.2 fp3

Remark : the chapter "MANUAL UPDATE OF ARM LIBRARIES" is incomplete.

it states :
"For T6 agents configured to run IBM Rational Robot, this update package provides a new libarm4.dll
library that needs to be manually updated in the Rational Robot project directories.
Stop the T6 agent.
Replace the libarm4.dll in the Rational Robot directory:
Copy the libarm4.dll file in the <ITM_HOME>\TMAITM6\t6\lib directory to the
<RATIONAL_HOME_BASE>\Rational Test directory.
...

..."

You also have to copy the following dll :
<ITM_HOME>\TMAITM6\t6\lib\libarm32.dll
into the following directories:
"C:\Program Files\Rational\Rational Test\"
and in
<ITM_HOME>\TMAITM6\app\genwin\project\ITCAMStandAlone\TestAssets\Scripts\dll
and in
<ITM_HOME>\TMAITM6\app\genwin\project\ITCAMStandAlone\TestAssets\Scripts\externC
directories as well

Restart the T6 agent

for reference, another technote possibly useful:
http://www-01.ibm.com/support/docview.wss?uid=swg21499269