Technote (troubleshooting)
Problem(Abstract)
The user is unable to see any previously or newly scheduled reports in the Scheduler
Symptom
The crontab on the host server was recently edited.
Cause
Crontab has become corrupted
Environment
Unix only
Diagnosing the problem
Place the crontab details into a text file.
e.g. as the user
crontab -l > /tmp/crontab.txt
Then use vi, VIM or od to view the file, checking for special characters and unexpected new lines.
e.g.
od - c /tmp/crontab.txt
vim /tmp/crontab.txt
vi /tmp/crontab.txt
Resolving the problem
Check the output of crontab -l on the Reporter Server host. If
there are any lines duplicated or commented out, please remove them.
In addition, check for and remove any ^M characters.
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