Failed to load schedule list

Technote (troubleshooting)


Problem(Abstract)

The user is unable to see any previously or newly scheduled reports in the Scheduler

Symptom

The crontab on the host server was recently edited.


Cause

Crontab has become corrupted

Environment

Unix only

Diagnosing the problem

Place the crontab details into a text file.


e.g. as the user
crontab -l > /tmp/crontab.txt

Then use vi, VIM or od to view the file, checking for special characters and unexpected new lines.
e.g.
od - c /tmp/crontab.txt
vim /tmp/crontab.txt
vi /tmp/crontab.txt


Resolving the problem

Check the output of crontab -l on the Reporter Server host. If
there are any lines duplicated or commented out, please remove them.

In addition, check for and remove any ^M characters.

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Document information


More support for:

Tivoli Netcool/Reporter

Software version:

2.1, 2.2

Operating system(s):

AIX, HP-UX, Linux, Solaris

Software edition:

All Editions

Reference #:

1620112

Modified date:

2012-12-20

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