RPT scripts do not playback anymore after reboot of the ITCAMfT environment
One can see errors in the agent robotic BWM/logs as follows :
- Error BWMPB0106E Initialization failed for script type ...
- Error BWMRT0100E Could not playback profile ....
- Error BWMRT0101E Could not playback profile .... Failed to initialize the script.
Installation and configuration of ITCAMfTx environment was set up to run with a non-root user id.
ITCAMfTx v7.1 RRT - T6 agent running on Linux OS
Diagnosing the problem
Examine directory listings (ls command) of the T6 agent regarding user configuration settings
Resolving the problem
After restart of the T6 RRT agent box, all scripts in directory /opt/IBM/ITM/tmaitm6/app/RPT/scripts
are owned by root, although installation and configuration of ITCAM environment was set up to run with non-root user id.
So changing the owner ID (using "chown" command) from root to the appropriate non-root user id of the above scripts files will solve the problem.
ITCAMfTx TCAMfTx CAMfTx ITCAMfTRANSACTIONS ITCAM4TRANSACTIONS