Known problems uploading to the Cast Iron WMC with HTTPS in Windows 7

Preventive Service Planning


Abstract

Known problems uploading to the web management console with HTTPS in Windows 7

Content

In the WebSphere Cast Iron Web Management Console (WMC), you can upload files, such as project .par files, to an appliance.  Some users have reported errors when using Internet Explorer on Windows 7. An error is reported that indicates an empty or zero length file has been transferred even though the file you have attempted to send is valid and has content. An error such as empty project file is observed.
To work around this issue, take one of the following actions in order to upload the file:

  • In Internet Explorer, disable TLS 1.0 and allow it to fallback to using SSL 3.0.
    To do this, select Tools > Internet Options > Advanced tab, then under Security uncheck "Use TLS 1.0", and ensure "Use SSL 3.0" is selected
  • Use Google Chrome to upload the file.
If neither of these workarounds is successful, contact IBM Cast Iron support who will assist.

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Document information


More support for:

WebSphere Cast Iron Cloud integration

Software version:

6.3, 6.3.0.1, 6.3.0.2, 6.4.0.0, 6.4.0.1, 7.0.0

Operating system(s):

Firmware, Linux, Windows

Software edition:

Cloud, Physical, Virtual

Reference #:

1619947

Modified date:

2014-06-09

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