LogFile Agent on Windows does not monitor files specified as LogSources

Technote (troubleshooting)


Problem(Abstract)

When LogSources includes Japanese Yen sign(\) as a path separator, LogFile Agent does not monitor files specified as LogSources.

Symptom

When LogSources like the below is specified in *.conf file, LogFile Agent does not monitor the file.

Example:
LogSources=C:\foobar\test.log

Cause

LogFile Agent cannot handle Japanese Yen sign(\) as a path separator.

Environment

This problem occurs on LogFile Agent 6.2.3.1 on Windows.

Resolving the problem

This issue has been fixed on LogFile Agent 6.2.3.2.
If you use 6.2.3.1, please use slash (/) instead of Japanese Yen sign(\) as a path separator.

Example:
LogSources=C:/foobar/test.log

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Document information


More support for:

Tivoli Monitoring Version 6
Tivoli Log File Agent

Software version:

6.2.3.1

Operating system(s):

Windows

Reference #:

1619922

Modified date:

2013-11-06

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