Troubleshooting
Problem
Installation failed with error 1935. An error occurred during installation of assembly component.... Event log: Product: Connect Direct for Windows Setup Support -- Error 1935.An error occurred during the installation of assembly component {76C3F0F6-9B9D-35DA-81C6-CA8A88CC93CA}. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC90.ATL,type="win32",version="9.0.21022.8",publicKeyToken="1f c8b3b9a1e18e3b",processorArchitecture="x86"
Symptom
rollback after error occured
Cause
missing OS system components
Environment
Windows 2008 R2
Diagnosing The Problem
check whether Microsoft Visual C++ 2xxx Redistributable (x64) and (x86) is installed
Resolving The Problem
Install missing Microsoft Visual C++ 2xxx redistributable
NOTE: very important: vcredist_x86.exe
C:D need the 32bit version
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Document Information
Modified date:
24 July 2020
UID
swg21619573