Technote (troubleshooting)
Problem(Abstract)
When you open the help from within the IBM Rational DOORS client and click an external URL, an error message is displayed: This program cannot display the webpage
Diagnosing the problem
This has been reported with Rational DOORS 9.5 on all operating systems.
Resolving the problem
If you can access the Internet, you can open the Rational DOORS 9.5 Information Center at:
http://pic.dhe.ibm.com/infocenter/doorshlp/v9r5/index.jsp.
If you cannot access the internet, use an external browser, for example Firefox or Internet Explorer.
- Open the help.
- In the help window, click File > Preferences.
- In the Open help contents drop-down menu, select In an external browser.
- Click Web Browser.
- Click Use external web browser, and then select the web browser from the list.
- Click OK, and the information center is automatically displayed in the selected web browser.
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.